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Email Support
info@globaldjlist.com
We typically respond within 24 hours
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9:00 AM - 6:00 PM EST
Help Center
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Response Time
General inquiries: 24 hours
Technical issues: 12 hours
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Frequently Asked Questions
How quickly do you respond?
We typically respond to all inquiries within 24 hours. Technical issues are prioritized and usually receive a response within 12 hours.
What information should I include?
Please include your username, a detailed description of the issue, and any relevant screenshots or error messages.
Can I get help with my DJ profile?
Absolutely! We can help you optimize your profile, troubleshoot upload issues, or provide tips for better engagement.
Do you offer phone support?
Currently, we provide support via email and live chat. Phone support may be available for premium users in the future.
How do I report inappropriate content?
You can report content directly from the platform using the report button, or contact us with specific details about the content.
Can I suggest new features?
Yes! We love hearing from our community. Please use the "Feedback & Suggestions" category when contacting us.